K2's What to Ask Your Technology Provider - On Demand (2 Hours)

K2's What to Ask Your Technology Provider - On Demand (2 Hours)

  • $89.00

Course Description

Managing Information Technology (IT) is difficult when team members, contractors, and others all sound alike. If you manage IT, wouldn't it be nice to know the questions that you should be asking? What do all of those crazy technology terms mean, anyway?  Join us in this session to learn the questions to ask your technology providers and how to identify the warning flags for suspicious responses. All aspects of IT are included, and the session materials can serve as a checklist for your discussions with your providers.  Attend this session and learn many of the things you need to know as you choose a guide for your journey through the world of technology.

Major Topics

  • Qualifications and skills to look for in an IT provider, and the different types of IT providers (consultants, managed service providers, and cloud/hosting providers)
  • The available options for delivering applications to end users, the related advantages and shortcomings, and the associated remote access options
  • Guidance on what to buy and what to avoid when selecting computer hardware and software
  • Major backup approaches you should ask your provider about

    Learning Objectives

    Upon completing this course, you should be able to:

    • Select from a list at least three different approaches for delivering applications to end users
    • Identify the correct definition for each type of IT provider – consultants, managed service providers, and hosting companies
    • Differentiate between the redundancy required at different tiers of data centers
    • Select from a list reasons why all business organizations should use business-grade computer hardware
    • Identify the kind of licensing associated with a descriptive fact pattern

      Course Information

      Who Should Attend: Executives, managers, and others who are responsible for selecting, supporting, and managing information technology service providers

      Course Level: Intermediate

      CPE Credits: 2 Hours Information Technology  

      Prerequisites: Understanding of basic technology concepts

      Advance Preparation: None

      Instructional Delivery Method: QAS on-demand learning, including review and final exam questions. To earn credit, participants must pass the final exam with a score of 70% or better within one year of registering for this course. Participants may attempt take the final exam up to 10 times.